GROUPS & EVENTS COORDINATOR

Are you an organised and service-oriented professional with a passion for hospitality and events? At Leonardo Hotels, you will coordinate group bookings and events across multiple hotels in the Benelux region. From business meetings and conferences to weddings and group tours, no two days are the same. In this dynamic role, you will be the main point of contact for clients, ensuring every event runs smoothly from enquiry to execution while working closely with various hotel departments. Join our young, fresh and unconventional hotel group and help create memorable guest experiences.

WHAT WILL YOU DO?

• Serve as main contact for group and event inquiries across hotels in your region. This includes both leisure‐ and business‐ group bookings.

• Receive, respond to and convert inquiries into concrete event/booking proposals. Prepare and send tailored quotations, negotiate and close contracts where applicable.

• Create and manage group bookings: compile rooming lists, coordinate room blocks, meals, extras, and any special requests (e.g. meeting rooms, catering, F&B, activities).

• Plan and coordinate a range of events: from standard group stays and meetings to events such as conferences, group tours, weddings, walking dinners, private functions, etc.

• Act as the liaison between internal departments: Sales/Reservations, Meeting & Events (M&E), Food & Beverage (F&B), Front Office, Housekeeping, etc., to ensure seamless execution of group events.

• Attend events on-site as needed - to support operations and ensure quality control. Be present during events to coordinate with teams and handle last-minute changes.

• Maintain accurate and up-to-date records in hotel systems (e.g. Opera Sales & Catering or other PMS), including group bookings, function sheets, billing, invoicing and follow-up with clients.

• Build and maintain strong relationships with clients, tour operators, corporate clients, and internal stakeholders; proactively identify new group/event business opportunities in the region.

SHARED SERVICES

We're an energetic, fresh, and innovative hotel company that believes things can be done differently! We're passionate about what we do and committed to your professional growth. At Leonardo Hotels Benelux, you're part of a close-knit team that feels like home, offering endless opportunities to develop your skills and put your career into the next gear.

WHO ARE YOU?

• Education: MBO / HBO level (Hospitality Management, Facility Management, Business or comparable).

• Languages: Fluent English and good Dutch (spoken & written).

• Strong communication & interpersonal skills - able to negotiate, build relationships, deal with clients and internal teams.

• Organizational skills, detail-oriented, good multitasker, able to handle a variety of bookings and events simultaneously. Flexible, able to adapt when last-minute changes arise.

• Experience with hotel booking / event systems - ideally familiarity with Opera Cloud Sales & Catering, or willingness to learn it.

• Customer/service mindset - hospitality attitude, team player, ability and willingness to sometimes to work from Amsterdam from time to time, and work as location from another Hotel from the Portfolio.

WHAT’S IN IT FOR YOU?

• Salary range mentioned is monthly gross and for employees aged 20 and over.

• Travel allowance for commuting distances of 10 kilometers or more.

• Overtime can either be paid out or converted into additional time off.

• Extensive opportunities to attend training courses and further develop yourself.

• Career growth opportunities within the organization.

• Purchase products at a discounted rate, such as an (electric) bicycle or mobile phone, with an average tax benefit of 40% through FiscFree.

• Access to an employee benefits program for hotel stays.

• A unique experience where you can enjoy an overnight stay, including dinner and breakfast, to fully get to know your workplace.

COME SOON TO DRINK COFFEE WITH US!

Let us know if you want to become part of our team! We would like to receive your motivation letter and resume. Questions? Contact the recruitment department: jobs@leonardo-hotels.nl