Groups and Events Coordinator

A young, fresh, unconventional hotel chain that does things a little differently. That's Leonardo Hotels. A no-nonsense approach is what characterizes us. Leonardo Hotels operates in the Benelux and has 28 hotels. The employees of our Support Office carry out work related to their discipline for all these hotels. Sales, Marketing, Revenue, Finance, and Human Resources are centralized and work across the board for the hotels in the Benelux. A fixed workplace? Not for us! The employees in these departments regularly visit the various hotels and occasionally work in the Support Office at Leonardo Hotel Amsterdam Rembrandtpark. No two days are the same, which makes the work varied and challenging!

What you'll do - Key Responsibilities

• Serve as main contact for group and event inquiries across hotels in your region. This includes both leisure‐ and business‐ group bookings.
• Receive, respond to and convert inquiries into concrete event/booking proposals. Prepare and send tailored quotations, negotiate and close contracts where applicable.
• Create and manage group bookings: compile rooming lists, coordinate room blocks, meals, extras, and any special requests (e.g. meeting rooms, catering, F&B, activities).
• Plan and coordinate a range of events: from standard group stays and meetings to events such as conferences, group tours, weddings, walking dinners, private functions, etc.
• Act as the liaison between internal departments: Sales/Reservations, Meeting & Events (M&E), Food & Beverage (F&B), Front Office, Housekeeping, etc., to ensure seamless execution of group events.
• Attend events on-site as needed - to support operations and ensure quality control. Be present during events to coordinate with teams and handle last-minute changes.
• Maintain accurate and up-to-date records in hotel systems (e.g. Opera Sales & Catering or other PMS), including group bookings, function sheets, billing, invoicing and follow-up with clients.
• Build and maintain strong relationships with clients, tour operators, corporate clients, and internal stakeholders; proactively identify new group/event business opportunities in the region

What we ask - Profile / Requirements

• Education: MBO / HBO level (Hospitality Management, Facility Management, Business or comparable).
• Experience: Ideally 1 year in event management / banqueting / group bookings / hospitality, ideally in a hotel environment.
• Languages: Fluent English and good Dutch (spoken & written).
• Strong communication & interpersonal skills - able to negotiate, build relationships, deal with clients and internal teams.
• Organizational skills, detail-oriented, good multitasker, able to handle a variety of bookings and events simultaneously. Flexible, able to adapt when last-minute changes arise.
• Experience with hotel booking / event systems - ideally familiarity with Opera Cloud Sales & Catering, or willingness to learn it.
• Customer/service mindset - hospitality attitude, team player, ability and willingness to sometimes to work from Amsterdam from time to time, and work as location from another Hotel from the Portfolio.

WHAT'S IN IT FOR YOU (ADDITIONAL TO A GREAT TEAM)?

• We offer you 70% travel allowance if you live further than 10 kilometers from your work, with a maximum of € 10.71 per day.
• Working overtime? This can be paid out, but you can also choose to save it for some extra time off.
• Eager to learn? We offer training courses from the Leonardo Development Lab!
• Ambitious? You can work on your personal development and grow with us!
• Do you want to buy products such as an (electric) bicycle or telephone with a reduced price? This is possible with an average of 40% tax reduction via FiscFree!
• Night away? As an employee, you can exclusively use our global discount program!
• And enjoy an overnight stay including dinner and breakfast at the hotel where you are working during your 'Know Where You Work' experience.

YOU'RE AWESOME! WHY AREN'T YOUR WORKING FOR US YET?!
Laat het ons weten als jij ons team wil komen versterken en solliciteer nu! Vragen? Neem contact op met onze recruitment afdeling: jobs@leonardo-hotels.nl