ABOUT THE JOB

Are you known for your enthusiasm and do you gain energy from making guests happy? Are you a team builder through and through? Do you know all the ins and outs of Utrecht and have a hands-on mentality? Then the position of General Manager at Leonardo Hotel Utrecht City Center is made for you!

Exciting news: The hotel will soon undergo a major refurbishment and will be rebranded as NYX Hotel Utrecht City Center. As General Manager, you will play a pivotal role in guiding the team through this transformation, ensuring a smooth transition while maintaining exceptional guest experiences. This is a unique chance to lead a hotel into a new era and put your mark on a vibrant lifestyle brand.

WHAT WILL YOU BE DOING?

As General Manager, you will lead the team at Leonardo Hotel Utrecht City Center. Guest satisfaction is your number one priority, and you are happy to go the extra mile for it. You guide and motivate your colleagues to provide the absolute best service to guests every day. You are not hesitant to assist in operations and are simultaneously the face of the hotel to the outside world. You will set the policy and ensure its implementation. You are ultimately responsible for determining and achieving the established revenue and profit targets.

During the refurbishment and rebranding, you will also:

• Oversee transformation projects: ensuring operations continue smoothly during renovations.
• Champion the NYX brand launch: embedding its lifestyle-driven identity into the team culture.
• Engage staff and guests: keeping morale high and communication clear throughout the transition.

LEONARDO HOTEL Utrecht CITY CENTER

Located in the heart of the Netherlands, Utrecht is one of the country's most ancient cities, but it's the way it blends the old with the new that makes it so interesting. Castles have been adapted into restaurants and shops, while former industrial storage areas now house cafés and boutiques. This is a vibrant university city that is unafraid of moving with the times, and if you are looking for a Utrecht hotel in a good location, the Leonardo Hotel Utrecht City Center places you right in the centre of the action.

Soon, this location will be reborn as NYX Hotel Utrecht City Center, bringing a bold, creative, and urban lifestyle concept to the city.

WHAT'S IN IT FOR YOU (ADDITIONAL TO A GREAT TEAM)?

• We offer you 70% travel allowance if you live further than 10 kilometers from your work, with a maximum of € 10.71 per day.
• Working overtime? This can be paid out, but you can also choose to save it for some extra time off.
• Eager to learn? We offer training courses from the Leonardo Development Lab!
• Ambitious? You can work on your personal development and grow with us!
• Do you want to buy products such as an (electric) bicycle or telephone with a reduced price? This is possible with an average of 40% tax reduction via FiscFree!
• Night away? As an employee, you can exclusively use our global discount program!
• And enjoy an overnight stay including dinner and breakfast at the hotel where you are working during your 'Know Where You Work' experience.

Note: Applications close on 19 December 2025, as we prepare for the exciting refurbishment and rebranding journey ahead.

 

COME SOON TO DRINK COFFEE WITH US!
Let us know if you want to become part of our team! We would like to receive your motivation letter and resume. Questions? Contact the recruitment department: jobs@leonardo-hotels.nl